I have been utilising National Collection Services since August 2011 to assist with the recovery of overdue and delinquent debtors during my tenure as Group Credit Manager for the Garage Door & Opener Division of the Dulux Group. The principal entity is B&D Australia Pty Ltd, which having a high risk exposure to the Construction Industry and Prefabrication Market requires credit management at its best.
In that time Dale Hannan and his team have consistently delivered individual collection strategies to bring about successful and prompt results.
Their recovery rates are testament to their in-depth knowledge of credit and recovery processes and their ability to think "outside the box".
In a competitive industry, National Collection Services have continually proven their worth to our receivables operations and is our trusted preferred supplier for debt recover and litigation.
Group Credit Manager
B&D Australia Pty Ltd
As the Credit Control Manager for DHL Global Forwarding (Aust) Pty Ltd I utilize National Collection Services to recover our overdue accounts. Since using National Collection Services, our recover rates have significantly improved.
Their prompt and efficient handling of our matters gives credit to their expert professionalism as credit specialists within the Debt Collection Industry. Their knowledge of complete Legal Procedures and Court Processes has enabled the recovery of large sums where no result was expected.
I would like to thank the NCS team for their swift and efficient action that has increased my recovery rates
Carrie de Bourbon
Credit Control Manager
DHL Global Forwarding
We use National Collection Services for our debt recovery needs and have done so sine 1999.
Our longstanding relationship reflects their ability to delivery consistent and cost effective results year after year.
We particularly appreciate the individual attention our files receive from our dedicated account manager.
We highly recommend NCS to all commercial suppliers looking for an experienced debt recovery agency that provides personalised services with quick results.
Peer Industries Pty Ltd has enjoyed a remarkable increase in collection rates since moving our outsourced collection function to National Collection Services in August 2013.
In my role as Credit Officer, I sought out a professional agency with high performance standards, clear and consistent reporting and an in-depth knowledge of credit management issues.
National Collection Services have surpassed my expectations in all of these areas.
We have made considerable savings as we have direct control over expenditure and have the surety of fixed fees which prevents unexpected or inflated costs.
I have no hesitation in recommending the services of National Collection Services to any Credit Manager who is seeking to improve their collections results and decrease costs.
Peer Industries Pty Ltd
I have had the pleasure of working with Dale Hannan since the inception of his business in 2003.
Our staff have benefited from in-house credit management training and ongoing support and we can always rely on professional advice when we need it. Thanks to the implementation of the aforementioned credit policies the debts that do arise are far more collectable.
I have no hesitation in recommended the personalised and effective services of NCS to any credit manager or business owner looking to improve their credit management.